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About Us

Welcome to Santyna Consulting Pvt. Ltd.

We are the National Service Partner (NSP) to M/s Legrand India. We manage their end-to-end service processes for the entire range of products and we appoint Authorised Service Centres (ASC) on behalf of M/s Legrand for PAN India locations. We cater service, spares and replacement needs of following Legrand product range :

  • Wiring Devices
  • Home Automation
  • IoT Solutions
  • EV Distribution Boards (EVDB)
  • LV Panels
  • Protection Devices
  • Low Voltage (LV) Power Products: ACB, MCCB, Busbar Trunking, Capacitors.

As the National Service Partner, we appoint Authorized Service Partners across India through a customized Salesforce service module for real-time tracking and management. Our extensive network of Authorized Service Centres ensures that customer service is available from the nearest location.

Company Overview

With over 30 years of experience in the Indian service industry, we have collaborated with key companies like Schneider Electric, Crompton Greaves, and Legrand.

Service Network

Our PAN India Service Network features Authorized Service Centres strategically located to provide efficient customer service.

How We Work?

Our Clients
  • We commit what we deliver and we deliver what we commit.
  • Mutual trust is build and we try to avoid the conflict in the interest.
  • Not only achieve the numbers but plan to go even further.
  • Pre-planned work is done every time.
Our Values
  • Transparency - We keep are open and transparent with our clients.
  • Integrity- We have strong morale for our work and honesty is the essence of our work life.
  • Not only achieve the numbers but plan to go even further.
  • Pre-planned work is done every time.
Our Employees
  • Maintains work-life balance.
  • Provides them training in work.
  • Define individual’s responsibility.
  • Unity and team work is basis on which we live.

A highly experienced and accomplished business leader with 30+ years of experience in management of Services and Projects Business related to Electrical, Industrial Automation, Solar, Energy Audits, Installation Audits and O&M at PAN India level

220+
Successful Project
100%
Quality Satisfaction
36+
No of Employee
225+
Client Satisfaction

Technical Support

We offer a dedicated technical Help Desk to register and support customer queries and product complaints. Our best-in-class quality management processes include:

  • Competency matrix management
  • Scheduling and occupancy rate measurement
  • Online technical support

These processes generate high-quality product performance data, aiding our quality teams in making improvements and corrective actions.

Partnerships

We maintain a strong partnership with Legrand India, Indoasian, Valrack, Adlec and have established collaborations with other key players in the industry.

A proven leader with vast achievement directing cross-functional teams through diverse, multifaceted projects in B2B and B2C environments. Noted for spearheading service marketing strategies, building service organisations, driving service sales / service offer marketing / customer service execution / retrofit manufacturing teams, a master trainer, and achieving business objectives.

Expertise includes:

  • Leading service business operations & building service business plans.
  • Re-defining customer service processes, creating service offers, defining go to market strategy for selling services, training to service and sales employees on how to deliver services and selling services.
  • Service Strategic Consulting, including business plan & service offer sales strategy development. Adaptation and modifications for a market fit.
  • Created a Customer International Support system to cater customer needs anywhere in the world.

"At Santyna Consulting Pvt. Ltd., we specialize in the complete ownership and management of end-to-end service processes and solutions for a range of products, including LV power products like ACB and MCCB, Wiring Devices, Home Automation systems, IoT solutions, ED Distribution Boards (EVDB), LV Panels, and protection devices."